At PrepSaarthii, we respect your privacy and are committed to protecting the personal information of students, parents, and users who access our platform. This Privacy Policy explains how we collect, use, store, and safeguard your information.

By using our website or services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

• Name of student and/or parent

• Email address

• Mobile number

• Exam preference (JEE, NEET, Olympiads, CUET, etc.)

• Login credentials (encrypted)

b) Academic & Usage Information

• Test attempts and scores

• Performance analytics

• Progress reports

• Mentorship-related notes (if applicable)

c) Technical Information

• IP address

• Browser type

• Device information

• Pages visited and time spent on the platform

2. How We Use Your Information

We use collected information strictly for educational and operational purposes, including:

• Providing access to test series and practice programs

• Delivering 1-On-1 mentorship services

• Tracking academic progress and performance

• Improving platform quality and user experience

• Communicating important updates, alerts, and support responses

• Processing payments and refunds (if applicable)

We do not sell, rent, or trade your personal data to third parties.

3. Data Protection & Security

We implement appropriate technical and organizational measures to protect your data, including:

• Secure servers and encrypted databases

• Restricted access to personal data

• Regular monitoring for unauthorized access

While we strive to protect your data, no online platform can guarantee absolute security.

4. Cookies & Tracking Technologies

PrepSaarthii may use cookies to:

• Maintain login sessions

• Improve site functionality

• Analyze website traffic and usage trends

You can disable cookies through your browser settings.

5. Third-Party Services

We may use trusted third-party tools for:

• Payment processing

• Email communication

• Analytics and performance tracking

These services are used strictly for operational needs and follow their own privacy standards. We are not responsible for the privacy practices of external websites or services.

6. Children’s Privacy

PrepSaarthii is designed for students, including minors.
We collect student information only for educational purposes and expect parental awareness and consent for students below 18 years of age.

7. Data Retention

We retain personal and academic data only as long as:

• The account remains active, or

• It is required for academic records, legal compliance, or service improvement

Users may request account deletion by contacting us.

8. User Rights

You have the right to:

• Access your personal data

• Request correction of incorrect information

• Request deletion of your account and associated data (subject to legal and academic requirements)

9. Policy Updates

PrepSaarthii may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your data, please contact us at:

📧 Email: info@prepsaarthii.com